Why picking up the phone is the harder option

Samaritans is one of the services we point people to, every day.

For emergency services personnel, picking up the phone can feel like the harder option, not the easier one - not the natural one, when the job teaches you to hold it together.

That is why days like this matter. Not because the number changes, but because saying it out loud again might be what makes someone save it, or use it.

116 123. Free. Every hour of every day.